Frequently asked questions.

It depends on the platform, the size of the catalog and the integrations you need. That's why the first meeting is a discovery session: from it comes a proposal with fixed scope, timeline and price. We charge no commission on sales.

Every project has a date from the proposal on. A new store on a SaaS platform doesn't take the same as a migration with custom integrations: you get the timeline in writing before we start, and partial deliveries so you see progress.

They complement each other; they don't compete. The search starts online and often ends in the store. With unified stock and in-store pickup, the online channel sells for both.

Almost never. First we audit experience, checkout, speed, SEO and data, and give you a prioritized roadmap. You switch platforms only when the platform is the problem.

Yes. We work with retailers and brands across LATAM, in Spanish, English and Portuguese.

The one your business needs: Shopify, Magento / Adobe Commerce or VTEX. It depends on your catalog, your operation, your budget and your team, and nothing else. We tell you in the first meeting.

Yes. We migrate catalog, customers, orders and history, with redirects and technical SEO so the switch doesn't cost you traffic.

Yes. We connect the store to the systems you already use: ERP and invoicing, WMS and logistics, payment gateways, CRM and marketing. If the connector doesn't exist, we build it.

Both. A marketplace is a channel to acquire customers; your store is where you build relationship and margin. We integrate them: one catalog and one stock for every channel.

The platforms we work with scale with traffic. We prepare the store beforehand (performance, caching, load tests) and we're there during.

By bulk import from a spreadsheet, or synced from your ERP or PIM so nothing is entered twice.

No. We charge for the work, not for what you sell. Some commerce platforms or marketing tools do charge their own; we show it in the proposal.

Whatever you need: hosting, operations and support with SLA; a dedicated team that keeps building every month; or one-off projects when they come up.

Yes. We review what's there and tell you, straight, what can be saved and what's better rebuilt.

With a free meeting to understand your business and what's holding you back. You leave with a recommendation and, if it makes sense, a written proposal.